Last Updated: February 20, 2026
This Privacy Policy explains how Rofson Associates, Inc. ("Rofson," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our mobile application, website, and any related services (collectively, the "Platform").
By accessing or using the Platform, you agree to the practices described in this Privacy Policy. This Policy forms part of our Terms and Conditions, which are available on the Platform.
If you do not agree to this Privacy Policy, please stop using the Platform immediately and uninstall any downloaded applications.
We collect information in two ways: information you provide directly to us, and information we collect automatically when you use the Platform.
Depending on how you use the Platform, you may provide us with:
Account information: name, email address, and password when you register.
Purchase information: billing address, shipping address, phone number, and payment details when you make a purchase.
Communications: messages, feedback, or other content you send to us via email or through the Platform.
Preferences: any settings or preferences you configure in your account.
When you use the Platform, we automatically collect certain technical and usage data, including:
Device and connection data: IP address, browser type and version, operating system, device identifiers, and time zone settings.
Usage data: pages visited, click paths, search terms, products viewed or purchased, session duration, scroll and interaction behavior, and referral URLs.
Location data: approximate location derived from your IP address, and precise location from your mobile device if you grant permission.
Cookies and similar technologies: see Section 3 for full details.
We may receive information about you from third-party service providers such as payment processors, analytics providers, and advertising partners. We combine this data with information we already hold about you where permitted by law.
We use the information we collect to:
Provide, operate, and improve the Platform and our services.
Process and fulfill your orders and send order-related communications.
Respond to your inquiries, support requests, and feedback.
Personalize your experience and deliver content relevant to your interests.
Send you marketing communications where you have consented or where permitted by law (see Section 6 for opt-out options).
Detect, prevent, and investigate fraud, security incidents, and other unauthorized or illegal activity.
Comply with our legal obligations, resolve disputes, and enforce our agreements.
Conduct analytics to understand how users interact with the Platform and to improve our offerings.
We do not sell your personal information to third parties for their own marketing purposes.
We use cookies, local storage objects (LSOs), HTML5 local storage, and similar technologies to enhance your experience on the Platform, remember your preferences, analyze usage patterns, and support fraud prevention.
Essential cookies: required for the Platform to function correctly (e.g., login sessions, shopping cart).
Analytics cookies: help us understand how users navigate the Platform so we can improve it.
Preference cookies: remember your settings and personalization choices.
Marketing cookies: used to deliver relevant advertising on and off the Platform.
You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies; however, doing so may affect the functionality of the Platform. For Flash LSOs, visit Adobe's settings manager at:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
We do not sell or rent your personal information. We may share your information in the following limited circumstances:
We engage trusted third-party companies to perform services on our behalf, such as payment processing, order fulfillment, data analytics, email delivery, customer support, and fraud prevention. These providers are permitted to use your data only as necessary to perform these services for us and are bound by confidentiality obligations.
Where your order is fulfilled by a third-party seller through the Platform, your information will be shared with that seller only to the extent necessary to complete your order.
In the event of a merger, acquisition, sale of assets, or similar corporate transaction, your personal information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
We may disclose your information when required by law or in good faith belief that disclosure is necessary to: comply with a legal obligation; protect and defend the rights or property of Rofson; prevent or investigate potential wrongdoing; protect the personal safety of users or the public; or protect against legal liability.
We may share aggregated or de-identified data that cannot reasonably be used to identify you with business partners, advertisers, or the public for research, analytics, or marketing purposes.
We take the security of your personal information seriously and implement a range of technical and organizational measures to protect it, including:
Encryption of data in transit using TLS/SSL protocols.
Encryption of sensitive data at rest.
Access controls limiting data access to authorized personnel only.
Regular security reviews of our data collection, storage, and processing practices.
Physical security controls for systems where personal data is stored.
If we become aware of a data breach that affects your personal information, we will notify you as required by applicable law, including the nature and extent of the breach and steps you can take to protect yourself.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
You are responsible for keeping your account credentials confidential. Please sign out of shared devices after use and notify us immediately at info@rofson.com if you suspect unauthorized access to your account.
Depending on where you are located, you may have certain rights over your personal information. We respect these rights and provide the following options:
You can view and update most of your personal information by logging into your account. If you need assistance correcting information you cannot update directly, contact us at info@rofson.com.
You may request deletion of your account and associated personal information by contacting us at info@rofson.com. We will retain certain information as required by law or legitimate business purposes (e.g., to resolve disputes or prevent fraud).
You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email we send, or by contacting us at info@rofson.com or calling 1-713-975-0700. Please note that opting out of marketing emails does not opt you out of transactional communications related to your account or orders.
You can control cookie settings through your browser. Most mobile devices also allow you to disable location tracking through the device's settings menu. Disabling cookies or location services may limit certain features of the Platform.
If you are a California resident, you have the right to: (a) know what personal information we collect and how it is used and shared; (b) request deletion of your personal information; (c) opt out of the sale of your personal information (we do not sell personal information); and (d) non-discrimination for exercising your rights. To submit a request, contact us at info@rofson.com.
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under the GDPR, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with your local data protection authority. Our legal basis for processing your data is typically contract performance, legitimate interests, or your consent. Contact us at info@rofson.com for any GDPR-related requests.
We retain your personal information for as long as your account is active, or as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we will securely delete or anonymize it.
If you close your account, we may retain certain information for a limited period for legal, audit, or fraud prevention purposes.
The Platform is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 18, you may use the Platform only with the active involvement and consent of a parent or legal guardian.
If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at info@rofson.com.
The Platform may contain links to third-party websites, applications, or services that we do not own or control. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices or content.
We encourage you to review the privacy policies of any third-party services you access through the Platform. Payment processing is handled by secure third-party processors who have their own privacy and security practices.
Rofson is based in the United States and your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. If you are located outside the United States, please be aware that data protection laws in those countries may differ from the laws in your country.
By using the Platform, you consent to the transfer of your information to the United States and other jurisdictions in accordance with this Privacy Policy. Where required by law, we implement appropriate safeguards for international data transfers, such as standard contractual clauses.
Any content, ideas, or feedback you submit to Rofson through the Platform, by email, or by other means may be used by Rofson for any lawful purpose, including improving our services. By submitting material, you grant Rofson a non-exclusive, worldwide, royalty-free license to use, reproduce, and incorporate your submission into our services.
This does not affect your rights over your personal information, which is governed by this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you through the Platform or by email.
Your continued use of the Platform after changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, please stop using the Platform.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please reach out to us:
Rofson Associates, Inc.
11902 Windfern Rd, Suite 100, Houston, TX 77064 USA
Email: info@rofson.com
Phone: 1-713-975-0700
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